Premium

[Yadi_0]

Plan

Premium

Country

United States

Operating System

Android

My Question or Issue

I am a recent premium individual and yet some features still don't work, like the shuffle button is still there and I can't choose my own songs, and the lyrics of songs are blocked by a paywall telling me to get premium even though I spent money and it says I am under a premium plan.

[Luan]

Hi, @Yadi_0 
Welcome to the Spotify Community, and thanks for reaching out to us!

Sorry to hear you’re facing some issues with your Premium subscription, but don’t worry, we’re going to find a way to fix it…

First, I suggest you take a look at this support article to get some initial troubleshooting tips that may help:

• Premium not working

You can also check the current status of your subscription by taking a look at your payment history page here.

Let me know if it can help…

Regards,

Luan 🎶