Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Prices in Kazakhstan

Prices in Kazakhstan

Price for premium in neighbouring country Russia is 169rub which is approximately $2.4 and they have 3month free trial, while in Kazakhstan price for premium is $4.99 and 1month free trial,not even in our local currency. Is this some kind of a mistake? or trolling? is it going to change?

Top Answer

Hey there folks,


Thank you for your posts and for your feedback.


The price for Premium varies across regions and is based on a variety of reasons.


These can be differences in licensing agreements or other factors that allow us to bring Spotify to a given country in the first place and can be quite different from one region to another.


We always strive to offer Premium at a competitive price and will continue to do so.


Be on the lookout for special offers in your region and even if not using Premium, we hope that bringing our music catalogue to people in new places across the world will help everyone discover new tunes and improve their music listening experience. 


We're always one reply away if you need us. We're happy to help.



32 Replies

I support the author, the price issue in Kazakhstan is very interesting.


That's not a mistake. Spotify has a different pricing policy in each country. In Argentina, for example, you can get a Spotify premium for just a dollar. Perhaps, taxes and other complications with Kazakh government doesn't allow Spotify to lower the cost of the premium subscription.

Yeah, like Spotify have taxes problems and complications with all CIS governments except Russia. And what about 3month trial only in Russia?

I think op is talking about how will they be able to pay for it if it's not accessible to Kazakhstan's currency method.

We will be able to pay, payment will be converted from our currency to dollars. But exchange rate is very unstableАннотация 2020-07-16 091918.png

Мда-а, guys, я всё понимаю, то что крутые рекомендации и так далее. НО! Really ДОРОГО! 
Могли бы для начала изучить рынок, сравнить местные цены у конкурентов (!!!). 
Яндекс музыка - 45 дней бесплатно, после 849 тенге в месяц.
Apple Music 3 месяца бесплатно, после 999 тенге в месяц.
Что предлагает Spotify? 
1 месяц бесплатно, ок! Но после 4,99$ (2066 тенге (17.07.2020) в месяц! (даже, не в местной валюте!)

Я считаю, что это полное наплевательство, и не уважение к Казахстанцам.
Живой пример (Я) : 
С тех пор как анонсировали официальный запуск спотифай в РФ, везде, где только можно, всё хвалят, что цена адекватная (169 рублей) + 3 месяца бесплатно! Ну и то что, раз уж он появился в РФ, то и у соседей тоже (Казахстан). Мне стало интересно, сегодня вечером скачал его, и что я вижу? 4.99 американских долларов! DAMN! 

Я человек не жадный, я люблю слушать музыку, и имею подписку в эпл мьюзик за 999 тенге в месяц. И честно думал (перед скачиванием спотифая), что если рекомендации реально топ, то перейду на ваш сервис. НО, увидев цену, я сильно разочаровался! Как-то так. Я уверен на 100%, что я не первый, и далеко не последний такой человек! 
Spotify,я искренне надеюсь, что вы пересмотрите свою ценовую политику в Казахстане. Спасибо за внимание.

Totally agree with the OP. Kazakhstan, Uzbekistan and others need prices comparable to it's economical state. You've made it with RUSSIA, what should've been a tough play, it'll be easier with Kazakhstan eventually. Plus, there is a huge segment of kazakh music groups willing to get ads and monetisation from their music.

Согласен брат, если такие уступки делают России, то будьте любезны и с нами обратиться с уважением 😈

Absolutly agree with you! Its not fair!

Жиза. Будто мою историю пересказал.

Totally agree with author, price is too high to be attractive for Kazakhstan community. Hopefully spotify will reassess price as soon as possible. 

I fully support it, as it is unfair.

I absolutly agree it, as it is unfair.

Dear fellow citizens please post more messages here or in other topics so Spotiy will reconsider their pricing. 

Реально! Guys, не молчим, быстро пройдите регистрацию и пишим здесь активно, чтобы нас услышали ! Я верю в нас, братья и сестры!💪🏻💪🏻💪🏻

This is really some kind of nonsense🤔😑

Replying to Barnacle228:

So do other streaming services like Yandex, Apple Music and etc. that give everyone an affordable subscription. It just seems that not many kazakh musicians are interested in broadcasting via Spotify.... Same used to be with Russia tho that one case perhaps involved some complications with the goverment's policy indeed.

Братан, как я тебя понимаю. я из Украины и нас цены такие же как и у вас, в тоже время в России они НАМНОГО меньше.

Suggested posts