Primero tuve una suscripcion individual y me cambie a familiar y me cobraron mal.

[Abram1]

Primero compre el spotify premium individual y los use unos meses, ya lo cambie a familiar y en la tarjeta me cobraron 1999 pero en mi suscripcion dise que tengo el plan individual.

[Jeremy]

Hey there @Abram1,

Thank you for taking the time to post in the Community. We hope that you don't mind us replying in English.

In this case we recommend that you contact our customer support so that they can have a closer look backstage.

Let us know if we can help you with anything else 🙂

Take care!