Primium is gone!!

[user-removed]

I had suddenly to login in my account and it didn't work. So I tried with my e-mail address to reset my password. Finally it worked but my premium was gone. So I tried to reset my password on my account name and I don't get any emails to reset the password. I still paying for premium. Currently I am on holiday in Portugal and I am from the Netherlands. 

Plan

Premium

Country

 Netherlands

Device

Huawei P20 lite

Operating System

Android

My Question or Issue

 Help me please with my problem

<removed sensitive info>

[Luke]

Hey @user-removed,

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Have a great day!

LK608

[user-removed]

Unfortunately I didn't get any emails of them.. I found myself trough another account so I know my account name but I don't get any emails.. 

[Luke · Accepted solution]

Hey @user-removed,

In this case, I'd recommend contacting the Spotify support:

You can contact the support through this link.

Also, it can be reached through Twitter via @spotifycares or through the Spotifycares Facebook site.

Have a nice day!

LK608