Problem with GLOBE Prepaid mode of payment for Premium

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Problem with GLOBE Prepaid mode of payment for Premium

anjj03
Newbie

Hi! 

I have 130 load balance on my Globe number and I can't access to premium. It always says

"Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method." 

 

I have tried it for a couple of times already and still get the same result. Could you guys please help me with this..? 

I have also done the *143# thingy and still get the same result. 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Keith_12
Casual Listener
Guys! I found the solution! May VAT na 15 pesos kaya kung ₱129 lang balance mo, di sya pwede.

View solution in original post

20170610_135309.png
Solution!

Keith_12
Casual Listener
Hello!
When I payed for the premium subscription, I had ₱172 load
balance. I think you should have a load balance of more than the total
needed for the subscription.

View solution in original post

10 Replies

RATM31
Music Fan

Same with mine! Tried a couple of times already. Still can't access for premium. 

Kidz
Newbie
mine too.. it's so frustrating.. I want my Premium back .

Bheb_Aly
Newbie

im having thesame problem and i cant get any help from anybody 

Keith_12
Casual Listener
Mine too! I tried multiple times already yet it keeps on telling me that I have insufficient load balance... This is an issue that HAS TO BE FIXED SPOTIFY! We have been loyal premium subscribers yet you are failing us. I hope this issue will be RESOLVED SOON.
Solution!

Keith_12
Casual Listener
Guys! I found the solution! May VAT na 15 pesos kaya kung ₱129 lang balance mo, di sya pwede.

View solution in original post

20170610_135309.png

jeniyencnc
Newbie

But I already have my P145 load but spotify keeps on saying that i have insufficient balance. What to do? HELP

Solution!

Keith_12
Casual Listener
Hello!
When I payed for the premium subscription, I had ₱172 load
balance. I think you should have a load balance of more than the total
needed for the subscription.

View solution in original post

agirlisnoone
Newbie

Why isnt there globe/smart payment option? 

IMG_0875.PNG

RATM31
Music Fan

IMG_1292.PNG

 

Uhm there is? 🤔

Nienda
Newbie

Same here. I've got no mobile payment option.

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