Problem with Student Subscription

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Problem with Student Subscription

Newbie

I have been subscribing to the student deal, but the other day spotify charged my card and there wasn't enough money in my account at the time. They said they would try again over the next few days, but it has been over 4 days now, I am just wondering if this is normal? Thanks!

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Re: Problem with Student Subscription

Roadie

Hey @hajmk, welcome to the community!

 

Thanks for reaching out to us.

 

This system tries to process the payment automatically every few days, so don't worry, this seems like the usual behaviour.

 

In case the payment doesn't go through and the account goes back to Free, you can just resubscribe and continue where you left off.

 

Let us know if you have any other questions.



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