Problem with Subscription

[WalterWhite001]

Plan

Premium

Country

Italy

Device

iPhone XR

Operating System

iOS 12

My Question or Issue

I canceled my € 9.99 monthly subscription and joined a Spotify Family group, I would like to know if it is possible to get a refund for the month I paid but I would not use

[Billy-J]

Hey @WalterWhite001, thanks for reaching out to the Community!

I'd recommend checking out Spotify's refund policy under 'Don't want Premium overall?' section for some more info and the next steps to take.

Have a great day 🙂

[WalterWhite001]

I had already looked at that section, unfortunately even there I can't solve and understand how to get the refund

[Billy-J]

Hey @WalterWhite001,

On that page under that section - there is an option to Contact Spotify. You should see in blue color 'contact us'.

[WalterWhite001]

This option under “Useful Link” doesn’t work