Can you try these three steps from the Support article? Here they are:
Wait a few days and try again. There might have simply been a temporary connection problem when the transaction was attempted. We’d also recommend giving it a try in a private/incognito window in your web browser.
Try a different payment method. We have a range ofpayment methodsavailable. Try selecting an alternative method to what you’ve already tried.
Contact your bank or credit card company. Their phone number is usually provided on the back of the card you’re trying to use.
Let me know if that does the trick!
Jose_MRock Star 10
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