Problem with payment - Credit Card Refused


Problem with payment - Credit Card Refused

Casual Listener

Hello. I was traing to get the Premium for Family and the Spotify refused my credit card. I'm brazilian and tried 2 international credit cards (Visa and Mastercard) and both was refused. All my credit cards are valid and not expired.
I would like some help because I need the Premium for a travel.

1 Reply

Re: Problem with payment - Credit Card Refused

Rock Star 24
Rock Star 24

Hey @GCampos


I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.