Problem with payment (Credit card)

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Problem with payment (Credit card)

AlejandroOrtega
Newbie

Hello, I have been paying Spotify Familiar for 9 months, but I can't get 1 monthly installment, the bank makes me pay every subscription in 24 monthly installment, but I want to pay each of them instantly. I'm from Colombia


Can you help me?

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Re: Problem with payment (Credit card)

Alfredo
Roadie

Hey @AlejandroOrtega, welcome to the community!

 

Right now, Spotify doesn't have this option available. However, I suggest reaching out to your bank or card issuer to see if they can change this on their end.

 

Some cards automatically split international transactions in 12 or 24 installments, but your bank should be able to help you with this.

 

All the best.



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