Problem with payment via Revolut

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Problem with payment via Revolut

maturb97
Newbie

Hey,

First of all, I want to say that I wish I could contact with support via e-mail or something, because I don't want to contact with all users, just with the support which could help me with my individual payment problem. 
I just paid for Spotify Premium (PLN 19,99) via Revolut from Poland. The payment didn't succeed, and you still want me to update payment details. However, it succeed, and now I don't have a money (PLN 19,99), but I still see a problem on my account page. 

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1 Reply

Jose_M
Rock Star 15
Rock Star 15

Hello @maturb97!

 

Thanks for coming to the Community. In this case, I'd recommend checking out this Support article for the next steps to take. On another note, you can contact Spotify Support directly from here.

 

Keep me posted!

Jose_MRock Star 15
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