Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with premium suscription

Problem with premium suscription

Plan

Free/Premium

Country

 Mexico

Device

Huawei p20 lite Operating System Android  

My Question or Issue

 Pague una promoción de 199 por un año y no me aparece mi cuenta premium, ya cheque la página de ayuda pero ninguna de las opciones responde. Mi. Problema

Screenshot_20190110-162347.jpg
Reply
1 Reply

Hey @Pepeperico, and welcome to the community.

Hope you’re doing great!

 

I hope you don’t mind me replying back in English. 

To confirm, you’ve paid but you’re not getting any Premium features?

 

Let me know 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts