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I was subscribe a family premium but when I change my phone I was access to anything and I’m asked to subscribe again !
how can I get help ???
sorry for my English I’m french
kind regards

 

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1 Reply

Hey @ElzaG41,

 

Thanks for coming to the Community.

 

It sounds like you've got multiple accounts with Spotify 🙂 I recommend checking out this FAQ article for the next steps to take.

 

Let me know how it goes.

MaximSpotify Star
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