Problema com premium

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Problema com premium

ydias1
Newbie

Olá, recebi por email o recibo de pagamento por boleto de 3 meses do Premium no dia 27/03 e até agora a conta está Free. No site aparece "Seu Premium pré-pago termina em 27/06/18" mas nos aplicativos aparece como Free. Já tentei deslogar e logar e reinstalei os aplicativos. Como resolvo o problema?

1 Reply

Re: Problema com premium

SergioDavid
Roadie

Hey @ydias1, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Portuguese, you can reach out to us via email.

 

It sounds like you have two accounts, one Free and the other Premium. Just log out and log back in making sure you're using the same credentials for the Premium account you see on our website.

 

Hope that helps :)

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