Announcements

Help Wizard

Step 1

NEXT STEP

Problema con mi cuenta

Problema con mi cuenta

Hola, accedí aún promoción para adquirir spotify Premium, ME llegó a mi correo un mensaje confirmando la suscripción pero al ingresar me aparece como cuenta free.

Reply
1 Reply

Hey @21uv5coptxjqxsj, welcome to the community!

 

I hope you don't mind me replying in English.

 

Let's check if you have multiple Spotify accounts following these suggestions. You might be logging in with the wrong information which is causing this.

 

If you only have one account, try reinstalling Spotify to see if it helps.

 

Keep me posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random