Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Problems with getting premium for 4 days

Problems with getting premium for 4 days

Hello,

so I have this problem with getting subscription. How can i contact Spotify via email please ? It lasts for 4 days. It keeps on telling me to try to change payment method, but I dont have that option.

 

I would be really glad for any help,

thank you

Reply
3 Replies

Hey there @Miora1,

thanks for reaching out to the community!

 

Please provide some more details on the issue you're  having and we might be able to solve it here without reaching out to support.

 

Thanks 😃

When i write all card numbers and try to activate the premium, nothing happens. Always "Payment failed. Try again or use different payment method".

 

Tried everything what were on support and still nothing. Im trying to activate it for 4th days now, and still nothing.

 

Thank you

Hey there @Miora1!

 

You can contact support through this form.

 

Please let me now how you did 😃

Suggested posts