Problems with payment with a gift card

[Cityfanart]

So my a family member gave me a visa gift card to use, but when I try to upgrade to Premium spotify for students . It keeps saying "Oops, seems your card or payment provider is having a bad day."

[Luke]

Hey @Cityfanart,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!