Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Re: Google home mini - Can't select a Canadian address only US shows up

Re: Google home mini - Can't select a Canadian address only US shows up

I have two single Spotify Premium accounts in my house.  The promo worked fine for my daughter.  Mine will only populate a US address option for a Canadian account.  The reply below that provides a link to a very long thread of people complaining about family plans didn't help.  How do I get the Google checkout to switch to a Canadian address?  

Reply
3 Replies

Hey @PuppyBear1, and welcome to the community.

Hope you're doing great! 

 

Could you try this using a different browser or incognito mode? If that doesn't help, please try using a different device.

 

Let me know how this goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I finally figured out this issue with a little guidance from the support team at the Google Store.  Check your setting in your "Payment Profile".  I had never set it up so it was defaulted to the US. 

Hey @PuppyBear1.

 

To confirm, did you get this issue resolved? If you're still needing help, please make sure that you have accessed the Canadian version of the page. It should have /ca-en/ in the link and not /us/.

 

Hope this helps!

 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts