Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Re: I do not want the Premium

Re: I do not want the Premium

 I am trying to cancel my premium spotify subscription but spotify doesnt let me do it as it does not take me to another page after i press cancel. it just staya on the same page. Can you pls arrange it for me as I have been trying to do this for months now?

Screen Shot 2017-09-29 at 10.47.39 PM.png
Reply
1 Reply

Hey @nanamich, apologies for the late reply, but maybe I can still help 🙂

 

Could you try this using another browser, or incognito mode? If that doesn't help, try using another device to see if that helps. 

 

Let me know how it goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts