Re: Money deducted from bank account but no premium access given

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Re: Money deducted from bank account but no premium access given

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The same thing happened to me today. I subscribed to the student discount option and money was debited from my account and Spotify premium isn't activated....I checked my account status and it is showing me as a free user...!!!

Please refund my money or activate the premium..!!!

I attached the screenshot!

Screenshot_2020-03-24-11-45-53-42.png
Screenshot_2020-03-24-11-45-10-07.png
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Re: Money deducted from bank account but no premium access given

Rock Star 7
Rock Star 7

Hey, @varadmulay 
Welcome to Spotify Community and thanks for reaching out here!

Sorry to hear that you are experiencing that kind of issue...

Firstly, I recommend that you take a look at this support article that contains some information and options you should try in order to solve this issue:

 

Keep me posted!

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 7
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