Premium doesn't work

[luillo1]

My receipt has 15 digits the payment I did it for paypal and it was taken from my credit card, I login with my mail and with fb and it is still Subscription FREE !! 🙁

[Melody · Accepted solution]

Hey @luillo1 🙂

Thanks for coming to the Community. We're here to help.

Just to check, do you still see Free if you log in with your username and password (not email + password, or the log in with FB button)? 🙂

If so, can you try:
- Restarting the app

- If this doesn't work, reinstalling the app?

Let us know how it goes!

/M

[luillo1]

thanks for the help, I put my username instead of my email and it worked 😬

[Melody · Accepted solution]

Hey @luillo1 🙂

That's awesome, thanks for letting us know.

We're happy to hear it's...

spotify:track:4Jq2G4i2ReA62EiWxoPcg5:small

Have a great day!
/M