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Receipts

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Receipts

I need to collect all my Spotify receipts from 2016, and I was charged every month during the year. But in my Spotify Account, when I press the "Receipts" option, it only shows receipts for six of the months. Anyone who knows how I can get hold of the rest? Xxx

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Marked as solution

Hey @Cathemich

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

Hey @Cathemich

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you so much for your help - I did it and problem got solved! 🙂 

You're welcome! Glad to hear

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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