Need help? Check out Spotify Answers for solutions to a wide range of topics.
Welcome to the forums!
I will be happy to help 🙂
Did you already have an active subscription before this, or are you trying to sign up?
Also can you please confirm the following:
The first one is your subscription page, and I'm interested to know what it says about your subscription (Free or Premium): https://www.spotify.com/account/subscription/
The other link to check is your receipts panel. here: https://www.spotify.com/account/subscription/receipt/
I will be right here 🙂
If this solved your issue - Mark it as a solution! If you like my post - Please add a Like!