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Recently started the premium trial, charged my paypal, want my money back.

Recently started the premium trial, charged my paypal, want my money back.

Hey. Recently, about 2 days ago I started the spotify premium trial. I didn't expect it to charge me right away which aggrovates me. It's not that I don't have the money, it's like I wanted my free month and was going to continue paying afterwards. I need to know what the issue is and why I was charged whilst being told I would have a free month.

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1 Reply

Hey @Calebbellisle, welcome to the Community!

 

In this case, we suggest you reach out to us on Twitter or Facebook with your account info within 14 days of the payment being made.

 

Hope that helps.

 

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