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Recusa de Premium

Recusa de Premium

Eu tenho uma conta free desde 2013 quando morava na Suíça, agora voltei ao Brasil e minha amiga e eu - moramos juntas - estamos pagando um plano familiar premium. Já mudei meu endereço, mas o spotify continua cancelando meu premium dizendo que não pode confirmar meu endereço. O que eu devo fazer?

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Hey @teresabferreira, welcome to the Spotify Community!


We hope you don't mind that we reply in English. In this case, we suggest that you contact our Portuguese Customer support via email with this contact form. You can also find us on Facebook or Twitter. This way, our team will be able to check your account and help you with this.

 

Let us know if you have any questions. Have a great day!

JulianModerator
 
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