Refund

[Gaye]

Hello. I wanted to get a family member but I was not accepted. I applied to get student discount but I needed to be a college student to get discount. I am a high school student. I read about my returning money if I can not prove that I am a university student.What should I do?

[Alfredo]

Hey @Gaye, welcome to the community!

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

Since you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

All the best.