Refund

[Bigiser]

Refund I haven't been able to use my premium for several months now but you guys are still taking payments out of my account.

[gryffyn]

Hey Bigiser,

We're sorry to hear that! If you think you're eligible for a refund, please contact the Spotify Support team through the Spotify Support contact form. They usually respond within 48 hours!

If you have any other questions, I would be glad to help.

[Bigiser]

I've been getting charge for about five months and I haven't been able to use my premium. Since I got my new phone