Remove card detail payment

[lamtiffo]

How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?

[OneByBoo]

Hey there @lamtiffo,

thanks for posting in the community !

I'm not sure what you mean exactly.

Are you currently paying for another subscription which isn't yours and you can't have access to ?

Waiting on your update 😃

[lamtiffo]

Yes! im paying for another subscription and it's not mine and I dont have
access to

[OneByBoo]

Hey there @lamtiffo,

thanks for the quick update.

As i can imagine, it's probably an account you created for somebody else ?

I'd suggest checking out this help page to locate all accounts listed with your details and then reach out to support through this page and have them take a closer look.

Let me know if you need further help 😃