Remove card detail payment

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Remove card detail payment

lamtiffo
Casual Listener

How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?

3 Replies

OneByBoo
Rock Star 19
Rock Star 19

Hey there @lamtiffo,

thanks for posting in the community !

 

I'm not sure what you mean exactly.

Are you currently paying for another subscription which isn't yours and you can't have access to ?

 

Waiting on your update 😃

OneByBooRock Star 19
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lamtiffo
Casual Listener
Yes! im paying for another subscription and it's not mine and I dont have
access to

OneByBoo
Rock Star 19
Rock Star 19

Hey there @lamtiffo,

thanks for the quick update.

 

As i can imagine, it's probably an account you created for somebody else ?

 

I'd suggest checking out this help page to locate all accounts listed with your details and then reach out to support through this page and have them take a closer look.

 

Let me know if you need further help 😃

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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