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Renew family premium members

Renew family premium members

I cant renew my family members for this Family premium. I already send them the invitation but they cannot join.

I already resend it but nothing happened. I csncel it then retype again, the same.

Every month im doing this. Btw my patme t is thru credit card so mu account renew automatically, but my family members doesnt. 

How?

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2 Replies

I dont think the accounts of my family members are the problem. Do you think its mine? 

This is givin me a headache. 😞

As far as I know, family subscriptions automatically renew, you don't need to re-invite users. As long as they're still part of your family subscription, they shouldn't be having any issues. I'd suggest getting in touch with Spotify Support, and see if they can take a deeper look in your account. 

 

In order to contact Spotify, you can contact them via @SpotifyCares on either Twitter or Facebook, or go here to contact them via the Spotify website.

Hopefully this is of some help. 🙂

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