For the last months i had a student subscription, but the credit card I used needed replacing. So I got a new card and tried to update the paymentmethod. But for days I get this message:
Of course I followed the tips there. But to no avail. Trying to use another paymentmethod is not possible because you guys only offer to pay via credit card with a student subscription in the Netherlands. It is very annoying that i have to listen to ads and can't listen on my phone the way I want to. The only option is to pay for the normal subscription, which is 5 euro per month more expensive. The card works fine for other payments. So what is the best course of action from here on in? Moreover, I get that you guys don't want a callcenter to answer these questions. But it is really annoying that you can't get a quick answer, only via text.