Can you double check your account and let me know if you see an option to add more Premium time (for instance, 3 months) when trying to renew? I’d also recommend reaching out to the payment method provider for further clarification.
Keep me posted 🙂
Hey there @Maheshp,
Just jumping in here to add some extra info to what @Billy-J mentioned.
When you prepay in advance the time gets added on top of any Premium time you might have left.
So if you activate more Premium months now, they will start after the 23rd of August.
Hope you find this useful. Keep us posted if you have any questions.
Thanks for reaching out about this here.
The updated expiry/renewal date should be visible in your account overview (Your plan) after the renewal you mentioned takes place. If the new date is still not visible there, try logging in and out to see if that shakes things up.
Hope you'll find this useful. Cheers!