Renewed premium subscription through App Store, not recognized in app.

[codefaulk]

Hi, I just renewed my premium subscription for Spotify through the App Store. Every time I go to Spotify it tells me to renew the subscription, which I've already done. I uninstalled the app and reinstalled it, but I still only have "free." Pleas help.

[SergioDavid]

Hi @codefaulk, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.