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Renovação de Assintura Familiar

Renovação de Assintura Familiar



Premium Familiar




My Question or Issue

 Meu plano premium familiar foi encerrado por problema no cartao de pagamento.

Fiz uma nova ativação trocando a forma de pagamento, porém, nao ativou o premium familiar, ativou o premium comum.


Tem algo que posso fazer para converter a conta em premium familiar agora, ou só aguardando o fim desta assinatura?


Desde já agradeço.

1 Reply

Hey @ramosilvano, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Portuguese, you can reach out to us via email.


You can sign up to Premium for Family now, and your remaining Premium time will be converted into Premium for Family time. 


If you'd like to take full advantage of your current Premium time, wait until your Premium time is almost expired before signing up for Premium for Family. Ideally, you should upgrade a day or two before your due date.


Hope that helps 🙂

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