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Reverse charges

Reverse charges

I have been getting charged the full price for premium and this should not be the case. I am a student signed up for the 50% student discount on the premium plan. I want to reverse the charges that have accumulated over the past few months because they were wrongfully charged. I also want to end my premium subscription for next month. I can not afford it right now and have an overdraft charge because of this.

Please respond soon,

Afton

Reply
1 Reply

Hey @aftune, welcome to the Spotify Community!

 

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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