ASUS Laptop & Samsung Galaxy S10
Windows 10 Pro x64 & Android 10
My Question or Issue
I have a physical Revolut card registered on my account. Today I tried to change it since I don't want to use it for online payments anymore, and I want to use a virtual card for these kind of payments. When I tried to change it said "Something went wrong. Try again or get help". I want to know if this is a current issue on Spotify with Revolut cards.
I will let online payments activated on the physical card since it should take the monthly payment in a couple of days. I will update this thread if that payment succeeds.
Also, I want to mention that I tried using an incognito window to made the change without any difference and that the physical card is Mastercard and the virtual one is Visa. I have successfully made the change on the Google and Uber accounts for example.
Thank you in advance,
Solved! Go to Solution.
thanks for bearing with me !
Spotify only accepts physical cards as they're considered to be a higher security level payment method.
Virtual cards do not have security features such as PIN code or location-based security features, which might be causing an issue with the country setting.
Hope this answers your question 🙂