SPOTIFY CARGO EN DOLARES -ARG

[wntk]

Plan

Premium

Country

 ARGENTINA

Device

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

 Hola, Spotify siempre me cobró en pesos, pero actualmente cambié de tarjeta (Cencosud) y en el resumen me figura un importe por USD 3.24, pero al ver el recibo mismo de Spotify me figura otro importe por $103,50, aclaro que ambos montos tienen la misma fecha de imputación del 28/08/2018.

Mi pregunta es porqué me cobran en dólares, por empezar, y segundo; porqué el recibo que envían es por otro monto, monto que siempre aboné cabe aclarar.

[Guido]

Hey @wntk.

Hope it's okay if we reply to you in English.

If we understand correctly, you'd like to know why you are being charged in USD instead of ARS.

As Spotify operates internationally and payments are not necessarily processed in your country of residence, you can be charged in a currency different than your local one. This is also one of the reasons why your payment card should be enabled for international transactions in order to be sure you can complete an order.

Hope that answers your question. If we didn't get it right, or if you have further questions, please let us know. Have a nice day!