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Se cobro mensualidad pero no se activo premium

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Se cobro mensualidad pero no se activo premium

Morales71
Newbie
‎2019-04-04 06:32 PM

 

Se cobro mensualidad pero no se activo premium

Buen día en mi cuenta estaba tratando de activar premium se cobro en mi tarjeta pero en mi cuenta no me llego Premium. Cuales son los pasos para poder revisar esto?

Banco Banamex

Plan

Free/

Country

México

Device

Xperia

Operating System

Android

 

 

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Brunelicia
Spotify Star
Spotify Star
‎2019-04-04 07:06 PM

Hey @Morales71,

 

Welcome to the Community. I hope you don't mind me replying in English.

 

I recommend you to check out this article and make sure check the section "Didn’t subscribe or don’t have an account?"

 

Hope this helps! 🙂

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Brunelicia
Spotify Star
Spotify Star
‎2019-04-04 07:06 PM

Hey @Morales71,

 

Welcome to the Community. I hope you don't mind me replying in English.

 

I recommend you to check out this article and make sure check the section "Didn’t subscribe or don’t have an account?"

 

Hope this helps! 🙂

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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