Se me esta cobrando la tarifa completa cuando tengo premium para universitarios.

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Se me esta cobrando la tarifa completa cuando tengo premium para universitarios.

AuraV1
Newbie

Aun no se cumple el ano de suscripcion y se me esta realizado el cobro son descuento.

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Re: Se me esta cobrando la tarifa completa cuando tengo premium para universitarios.

Moderator
Moderator

Hey there @AuraV1,

 

Thanks for posting and welcome to the Community!

 

We hope you don't mind us replying in English as it's the Community's official language.

 

Keep in mind that the discount is active on your Spotify account for 12 months after you've first applied it on your account. If you're within that period and you've made any recent changes on your subscriptions, we'd recommend making sure to head here once more. The discounted rate should automatically begin on your next billing date after that.

 

Let us know how you get on :)

KaterinaModerator
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