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Se me realizo un cobro yo cancele mi cuenta necesito el dinero de vuelta

Se me realizo un cobro yo cancele mi cuenta necesito el dinero de vuelta

Se realizo un cobro por una compra necesito la devolución muchas gracias
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1 Reply

Hey there! Thanks for reaching out to the Community.

 

Hope you don’t mind me replying in English. To avoid being charged for another month, please make sure that you’ve canceled your subscription at least 24 hours before the plan’s renewal date. If you cancel right before the plan renews, the payment could have already been processed which is likely why you were charged after canceling. 

 

Since you’re requesting a refund, check out the refund policy here.

 

Hope this clears things up!

Billy-JSpotify Star
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