Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Set up Spotify in foreign country - how do I go Premium or change location?

Set up Spotify in foreign country - how do I go Premium or change location?

 

I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout SE Asia and then Canada/States.

 

First of all, because I'm English speaking, I'm finding the Thai and Singapore ads infuriating. I don't understand what they are trying to sell me so they're pointless.

 

More importantly, I am getting warnings that I can only use Spotify 'abroad' and that I need to change my location. When I view my user profile I can only choose Malaysia and Thailand.

 

Finally, I have read that to go Premium I have to pay through the country in which I registered my Spotify account, which is Thailand. I do not have a bank account in Thailand. It is in the UK, a country that I will not be returning to in the near future.

 

So where do I stand?

 

Thanks in advance.

Reply
1 Reply

Hey there @demonboy,

thanks for reaching out to the community !

 

As a Free user without a payment method based in the countries you're visiting, you won't be able to upgrade through the website.

You can however try looking for Spotify gift cards to go ad-free. 

 

Note: A Free account can't change to a country which it's not being used in, and ad settings aren't changeable.

 

Hope this sheds some light on the matter in hand 😃

Suggested posts