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Signed up for premium family but not working

Signed up for premium family but not working

Earlier today I signed up for premium family. My account was working for 4 hours. After I logged out then logged back in its showing me as a free subscription? What is wrong
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here the same.

On my computer it says "premium family", but on my phone (android) it says "free account" so I can't download anything and I also can't find the podcasts. Please help?

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