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Signed up for premium subscription, but seem to be being charged for family subscription?

Signed up for premium subscription, but seem to be being charged for family subscription?

Hi there, 

 

I signed up for premium but for some reason I am on family plan and being charged accordingly. I am the only person who uses this so would like to please ammend this and be reimbursed accordingly. Any ideas on how I can do this? 

 

Thank you

Reply
1 Reply

Hey @_l9lo-zt42fqo, thanks for reaching out to the Community!

 

Most likely something got accidentally clicked, which is ok! 

 

Could you try switching back to Premium here? If you get charged right away, please let me know 🙂

 

I hope this helps.

Billy-JSpotify Star
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