Help Wizard

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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Someone is using my mastercard.

Someone is using my mastercard.


I would love to know who is using my card and get it canceled. 

1 Reply

Hey @Merx234,


Thanks for reaching out about this here and welcome to the Community. 


If you haven't activated any of our subscriptions with your card, it'd be useful to carefully read and follow the steps under More help > Didn't sign up to Premium? featured in this support site article. 


Let us know how you get on. We'll be here if there's anything else we can help with!

Mario Moderator
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