Announcements

Help Wizard

Step 1

NEXT STEP

Something went wrong. Please try again when buying premium

Something went wrong. Please try again when buying premium

I've been trying to re-sub to premium for the past few weeks. Whenever I put my card in and go to press purchase it thinks for a bit, then says Something went wrong. Please try again. I've tried doing it on different devices, I've tried clearing cache, I've tried an incognito tab, but nothing works.

Reply
2 Replies

Hey there,

 

Thanks for coming to the Community.

 

I recommend trying to use another payment method 🙂

Let me know how it goes.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Have you used this card before with spotify or other internet payments?!
*One of the causes
If not or if it is new card there is possibility that you need allow "internet payments" for exact card, that is managed throught your bank! [Requirement in EU]

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random