Spotfiy is not accepting my card


Spotfiy is not accepting my card


I keep getting this error when trying to sign up for premium:

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.

I've tried a few things I read on here like signing up from another internet connection and making a new account. The card I'm using is fine and there is money in my account.

1 Reply

Re: Spotfiy is not accepting my card

Rock Star 16
Rock Star 16

Hey @Mikeybulga, welcome to the Spotify Community!

Could you try the steps on the following infographic?


Card Problems.png


Please let me know if you still need further help 🙂

JacobRock Star 16
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