Spotify Duo + Sonos Beam = playing issue

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Spotify Duo + Sonos Beam = playing issue

Visitor

Hi there, 

My wife and I just recently got Spotify Premium Duo. We both have the Spotify and Sonos App on our phone. We added both Spotify accounts to the Sonos app.

 

The issue: when I’m listen to Spotify on my phone (via bluetooth headset in the office), if my wife starts playing Spotify via the Sonos Beam, my Spotify turns off?

 

From my understanding, because we have Spotify Duo, we should both be able to use Spotify at the same time. 

 

Thank you for the help. 

 

1 Reply
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Re: Spotify Duo + Sonos Beam = playing issue

Rock Star 8
Rock Star 8

Hey, @S_Pilon 
Welcome to Spotify Community and thanks for reaching out here!

Sorry to hear you're experiencing that kind of issue...

First of all, let me know how do you start the playback. Do you use the Sonos app or it is on Spotify app through Spotify Connect? 

 

Keep me posted!

 

Kind Regards,

hezorg

hezorgRock Star 8
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