Spotify Gift card invalid code issue

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Spotify Gift card invalid code issue

Allen51
Casual Listener

Plan

Premium

Country

US

I purchased a $60 gift card from  major retailer, it was a electronic code from their website. I received it and when I tried to enter it I got a "oops something went wrong, please try again" message. I tried again, verified the code was correct same issue.

Contacted the retailer, they verified it wasn't working, and I got another code, same issue, same error. They verified this, and refunded my money at this point.

I have the Spotify w/Hulu plan, are gift cards not eligible for this, as the retailer seemed to verify on their end there was an issue.

Thank you.

 

 

 

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Re: Spotify Gift card invalid code issue

Rock Star 16
Rock Star 16

Hey @Allen51, and welcome to the community.

Hope you're doing great! 

 

Yes, gift cards will not work with a third party provider (such as Spotify and Hulu combined). 

 

If you have any more questions, just let me know :) 

Billy-JRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: Spotify Gift card invalid code issue

Rock Star 16
Rock Star 16

Hey @Allen51, and welcome to the community.

Hope you're doing great! 

 

Yes, gift cards will not work with a third party provider (such as Spotify and Hulu combined). 

 

If you have any more questions, just let me know :) 

Billy-JRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify Gift card invalid code issue

Allen51
Casual Listener

Thank you

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Re: Spotify Gift card invalid code issue

Rock Star 16
Rock Star 16

Hey @Allen51.

 

You're very welcome! If you have any more questions or need help in the future, you can always reply here or you can start up a new thread and the community will be happy to help.

 

Have a nice day :) 

Billy-JRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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