Spotify Indian UPI payment charged but no Premium

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Spotify Indian UPI payment charged but no Premium

shivanumandal
Newbie

Plan

Free

Country

India

Device

iPhone 

Operating System

iOS

 

My Question or Issue

 

Hi, I made a payment of INR 719.00 for 6 months of Spotify premium thru, UPI payment, which I authorised and was successfully. I was charged thru my bank account...To my surprise I wasn’t upgraded to Spotify Premium. Would appricate it if you resolve this. Thanks!

 

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1 Reply

Re: Spotify Indian UPI payment charged but no Premium

Moderator
Moderator

Hey @shivanumandal.

 

Thanks for reaching out to us about this :)

 

Do you mind first trying the steps suggested in this support article?

 

Let us know how it goes - we'll be here in case you need further help with this ;)

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