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Spotify Payment

Spotify Payment

Hi there. few seconds ago I tried to subscribe to premium account. 1TL for 3 month. I made the payment but it didn't turned to Premium account and then I tried a second time but it didn't go well. And also Spotify got the money twice time so I don't know what can I do.

 

How can I have my refund or Premium account?

 

Sorry for my english.

Reply
1 Reply

Hey @meryemyilmaz,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

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