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Spotify Premium Activation Problem in my Spotify account

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Spotify Premium Activation Problem in my Spotify account

Avatar of 31xy4yxlpitc5gl
Casual Listener
2020-07-25 04:32 AM

Screenshot_2020-07-24-23-34-00-838_com.google.android.apps.nbu.paisa.user.jpg

 

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Avatar of Billy-J
Spotify Star
Spotify Star
2020-07-25 04:43 AM

Hey @31xy4yxlpitc5gl, thanks for reaching out to the Community!

 

Thanks for the information and the screenshots. This allowed me to take a closer look at what's happening.

 

Generally, it takes 1-3 business days for the payment to be received on Spotify's end, and once it does - the status of your account will turn to Premium. If you just processed the payment today, let's wait 1-3 business days (and I'll check in by Tuesday of next week) to check if your account has turned to Premium.

 

If you received an email confirming your Premium subscription, or your account has turned to Premium before I check in on Tuesday, let me know.

 

I'll be here if you need anything in the meantime!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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Avatar of Billy-J
Spotify Star
Spotify Star
2020-07-26 05:27 PM

Hey @31xy4yxlpitc5gl, 

 

You're welcome! Thanks for letting me know the status of your account. I'm happy to hear that your Premium was activated.

 

If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Avatar of Billy-J
Spotify Star
Spotify Star
2020-07-25 04:43 AM

Hey @31xy4yxlpitc5gl, thanks for reaching out to the Community!

 

Thanks for the information and the screenshots. This allowed me to take a closer look at what's happening.

 

Generally, it takes 1-3 business days for the payment to be received on Spotify's end, and once it does - the status of your account will turn to Premium. If you just processed the payment today, let's wait 1-3 business days (and I'll check in by Tuesday of next week) to check if your account has turned to Premium.

 

If you received an email confirming your Premium subscription, or your account has turned to Premium before I check in on Tuesday, let me know.

 

I'll be here if you need anything in the meantime!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Avatar of 31xy4yxlpitc5gl
Casual Listener
2020-07-26 05:25 PM
My Premium Account is Activated
Thank You😊
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Marked as solution

Avatar of Billy-J
Spotify Star
Spotify Star
2020-07-26 05:27 PM

Hey @31xy4yxlpitc5gl, 

 

You're welcome! Thanks for letting me know the status of your account. I'm happy to hear that your Premium was activated.

 

If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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